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FAQ's

Do you have a store I can visit?

In order to keep prices as low as possible, we don't have a storefront.  However, we provide viewings by appointment at our warehouse at 122 Industry St., York, Ontario. Appointments are available Monday-Friday, 9:00 am-4:30 pm. Please book an appointment on our website or by contacting info@jaysabilltoolboxes.ca or 905-601-8665.

Do you offer a warranty?

We warrant to the original purchaser that their purchase will be free from defects in materials and workmanship for a period of 90 days beginning on the date of delivery to the original purchaser or the time it is picked up.

 

This warranty does not apply to damage due directly or indirectly, to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities, criminal activity, improper installation, normal wear and tear, or to lack of maintenance.

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Our complete warranty information can be found in our Terms and Conditions.

Can I see the box before I pay for it? 

Viewing can be scheduled by appointment at our warehouse at 122 Industry St. York, Ontario.  Appointments are available Monday-Friday 9:00-4:30. Please book an appointment on our website or by contacting info@jaysabilltoolboxes.ca or 905-601-8665.

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Also, Jay SaBIlll has partner warehouses in the following Canadian cities where items can be shipped for customer pickup:

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Richmond, British Columbia

Edmonton, Alberta

Calgary, Alberta

Saskatoon , Saskatchewan

Winnipeg, Manitoba

Dartmouth, Nova Scotia 

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On a limited basis, items can be shipped to these partner warehouses where a customer can view the item before purchasing by e-transfer.  Please contact info@jaysabilltoolboxes.ca to learn more.

Do you get other boxes that aren't shown on your website?

We get new loads of inventory every 2-months.  We don't often know what is going to be included in the load before it arrives.  Therefore, we are mostly unable to order specific boxes that aren't already in stock. Nevertheless, please inquire at info@jaysabilltoolboxes.ca if you don't see what you want.  Sometimes special arrangements can be made

How does shipping work?

Shipping generally occurs from our warehouse in York, Ontario.

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There are options to deliver directly to a location of your choosing or to one of our partner warehouses in cities across Canada where you can pick up your item(s).  The delivery options and the associated costs will be displayed during the checkout process.

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When choosing to ship directly to your location, there may be cheaper shipping options than those displayed if your location has a truck dock or a forklift to facilitate unloading.  Contact info@jaysabilltoolboxes.ca or (905) 601-8665 to explore if there is a cheaper shipping option. 

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Jay SaBIlll has partner warehouses in the following Canadian cities where items can be shipped for customer pickup:

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Richmond, British Columbia

Edmonton, Alberta

Calgary, Alberta

Saskatoon , Saskatchewan

Winnipeg, Manitoba

Dartmouth, Nova Scotia 

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There is a charge for shipping to a partner warehouse for pickup which is shown during the checkout process.  Please contact info@jaysabilltoolboxes.ca or (905) 601-8665 to learn more.

 

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